Frequently Asked Question

CallScape App
Last Updated 5 years ago

CallScape provides at-a-glance information on the availability of the members of your team. This is especially valuable for power users such as receptionists or assistants, because it allows them to check a person's availability before transferring a call. A special view on the dashboard provides at-a-glance availability status of all contacts in the organization.

CallScape lets employees use their computer to simplify many phone-related tasks. They can receive notifications of new voicemails via the CallScape dashboard and listen to them right on their computer. They can also accept or reject calls with the click of a mouse. CallScape also includes mid-call control features including call transfer, call monitoring, ringing status and remote call pick-up.

CallScape integrates with Outlook's address books to let employees consolidate their contact information, instead of having to maintain a separate contact list on their phone. In addition, users can place calls directly from Outlook without having to dial on the phone.

Download CallScape for Windows

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